frequently Asked Questions
Frequently Asked Questions
What is Melanated Manny?
We are a subscription-based online platform connecting families with professional and nurturing melanated male caregivers.
How does the subscription model work?
As a family, you can choose between two subscription plans: our Standard Plan at $10/month or our Premium Plan at $72/year. Both plans provide access to all platform features, such as creating a profile, searching for jobs, MannyCheck screening, and more. The Premium Plan offers additional benefits like higher search result rankings and priority job alerts.
What services do the mannies provide?
Our Melanated Manny caregivers offer various services, including e-mentoring, pet care, childcare, coaching, tutoring, household chores, life skills, and sporting event assistance. Hourly rates range from $20 to $45.
Why should I choose a melanated male caregiver?
By choosing a melanated male caregiver, you’re breaking stereotypes and promoting diversity and representation in childcare. At Melanated Manny, we are dedicated to providing families with skilled and compassionate caregivers who foster inclusivity and positive role models for children.
How do I pay for manny’s services?
We encourage families and mannies to communicate and arrange payment methods that are convenient and secure for both parties. Popular options include cash, bank transfers, or payment apps like Venmo, PayPal, or Zelle.
What is the pricing structure for services provided by the mannies?
Mannies set their own hourly rates based on the specific services they provide, ranging from $20 to $45 per hour. Families can find this information on each manny’s profile, and we recommend discussing the rate before engaging in any transactions.
Are there any additional fees for using Melanated Manny?
Aside from the subscription fees for families and mannies to access our platform, we do not charge any additional fees for using Melanated Manny. However, families are responsible for paying the agreed-upon rates to their chosen mannies directly.
What if I need to cancel or reschedule a service?
We advise families and mannies to establish clear communication regarding cancellations or rescheduling. Any changes to the agreed-upon services should be discussed between both parties, ensuring a fair resolution.
Can I review or rate the manny’s services?
Yes, we encourage families to provide feedback and reviews for the mannies they hire. Reviews can be posted on the manny’s profile on our platform, allowing other families to make informed decisions when selecting a caregiver.
Background Check
Are all mannies on the platform background checked?
Yes, all mannies on our platform undergo a background check through our MannyCheck screening process to ensure the safety and security of our families.
What does the background check include?
The MannyCheck process includes a comprehensive review of the manny’s criminal history, sex offender registry status, and global watchlist records.
How often are background checks conducted?
Melanated Manny conducts background checks on each manny upon joining the platform. We also perform periodic checks to maintain up-to-date information and ensure ongoing safety.
Can I trust mannies with my family based on their background check?
While background checks provide an additional layer of security, they are only one part of the equation. We encourage families to communicate with potential mannies, review their profiles, and read reviews from other families to make informed decisions.
What if a manny does not pass the background check?
Mannies who do not pass our MannyCheck screening process are not allowed to join our platform or provide services to families. Our priority is the safety and well-being of our users.
